Please be sure to read all policies and procedures BEFORE placing your order. You'll be glad you did when you learn about our super fast service, low prices and our money-back, no-questions-asked guarantee! We are here to serve your needs - quickly!
Mailing List - We NEVER sell, trade or in any way distribute our mailing list or our e-mail list. We respect your right to privacy. By being on either of our lists, you will receive notices of special sales or updated product information only.
Preferred Customers - Email a request to us and we will put you on our email list to receive our special monthly email sale events for preferred customers only! We send these out during the first week of every month.
Extremely Fast Service - No need to say `RUSH' when you place your order! Your orders are shipped the same day we receive them (except for Saturday's orders - they're shipped on Monday). Orders must be received by 1 p.m. central time for guaranteed same day service. Orders received after 1 p.m. are sometimes shipped the following day. However, we will do our best to ship these the same day also!
Lowest Price Guarantee/Price Matching - If you find a lower price in another CURRENT catalog on any in stock product, we will honor that price. Click HERE for more details.
30 Day Money Back Guarantee - You may return materials for a full refund (postage excluded) provided they are unused and in new, saleable condition AND that you return them within 30 days of receiving them. Please include a copy of your invoice. Note: You must return books via insured Postal Service or UPS. We cannot be responsible for returns which are not insured. (If you receive books that have been damaged in transit please contact us. Be sure to save all your packaging materials. We will send instructions.) We reserve the right to refuse any return after 30 days but, at our discretion, we will accept older returns if they are in new condition and are current, however, a 20% restocking fee will apply. Occasionally we receive a return in which a child has written. When this happens we may offer to buy the book back as 'USED' or return it to you, at your postage expense. We will contact you regarding this situation before we do anything.
Christian and Selected Secular Publishers Included - We carry books from both Christian and selected secular publishers. We have indicated which books are from Christian publishers by placing a
in the margin before the title.
Method of Payment - We accept Visa, Mastercard, Discover, Paypal, electronic checks, personal checks, money orders and cashier's checks in U.S. funds only (We're sorry, no personal checks from Canada). If your order is over $ 250.00, please use a credit card, Paypal, or send a money order or cashier's check so we can ship your order right away. Personal checks over $ 250.00 will need to clear before we ship. (This could delay your order for 10 to 14 working days.) All returned checks are subject to a $25.00 charge.
Postage and Handling
Orders received after 1 p.m. Central Time may be shipped the following day,
but we will do our very best to get these out the same day also!
| Continental USA and Surface Alaska, Hawaii, Puerto Rico, APO and FPO We ship Continental USA orders via Fed Ex Ground or Priority Mail - please provide a street address. Your shipped order should arrive within 2 to 5 business days! We ship Alaska, Hawaii, Puerto Rico, APO/FPO via insured USPS surface except as noted below. |
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| Up to $20.00 | $6.95 | |||
| $20.01 - $35.00 | $8.50 | |||
| $35.01 - $50.00 | $9.50 | |||
| $50.01 - $75.00 | $10.50 | |||
| $75.01 - $100.00 | $12.95 | |||
| Over $100.00 | Add 14% | |||
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International Priority - including Canada, Mexico, and Overseas |
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State Sales Tax
- TEXAS RESIDENTS ONLY! Your order will include 6.75% state sales tax. Residents of all other states will not be charged sales tax.
Backorders - We rarely have to backorder any item. We strive to keep an ample supply of every book in our catalog. If we do run out, we usually have the book back in stock within one week and we will ship it to you immediately. If we are out because a publisher has run out, we will give you an estimate of the time it will take for us to obtain the book. This happens very rarely.